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Click the New button on the Select Folder window to set up a new folder to save the sent email in.Select the Other folder option on the menu.Click the small arrow on the Save Sent Item button to open a small drop-down menu.Click the New Email button to open Outlook’s email text editor.This is how you can select an alternative folder for a sent email.

If emails aren’t in Sent Items, you might at least be able to view sent items in an alternative folder. You can select an alternative folder to include a sent email when you send it.

Select an Alternative Folder for Sent Emails

Press the Apply button to save the chances, and click OK to close the window.ģ.

Then select the Save copies of messages in Sent Items folder check box on the Message handling window.

Select Enabled on the Message handling window if that isn’t currently selected.

Double-click Message handling on the right of the window.

Then click Configuration > Administrative Templates > Microsoft Outlook 2016 > Outlook Options > Preferences and E-mail Options on the left of the Group Policy Editor window.

Enter ‘gpedit.msc’ in Run’s Open text box, and press the OK button.

Press the Windows key + R keyboard shortcut to open Run.

This is how you can check the GPO’s Save copies option for Outlook 2016. You can check that option is selected in Windows 10 Pro and Enterprise. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Ĭlick here to download and start repairing. If you are having troubles fixing an error, your system may be partially broken. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Home › Outlook › Fix › Can’t view sent items